For Your Security
This page is dedicated to helping you safeguard your personal information and to providing you with important banking and other financial updates.
Be sure to check back often, as we post any recent information related to fraud and identity theft scams on this page. Our goal is to help you keep your personal and financial information safe and secure.
Fraud alert: Target stores payment card data
Target stores have announced that payment card data collected at U.S. stores from Nov. 27 to Dec. 15, 2013 has been compromised. As part of MountainOne Bank's on-going commitment to customer care, please know that we are closely monitoring all MountainOne Bank card activity and we have several safeguards in place to protect customers from unauthorized VISA® Debit Card transactions. MountainOne Bank is in receipt of information from VISA regarding MountainOne Bank debit cards that may have been subjected to the compromise. We have mailed notifications to those customers detailing our intended actions to take protective measures.
We advise all cardholders to remain vigilant for incidents of fraud and identity theft by regularly reviewing account activity. If you discover any suspicious activity or suspect fraud, please contact MountainOne Bank immediately at (855) 444-MTN1 or card services directly at (800) 264-5578.
- Protect Your Identity
- Debit Card Fraud Monitoring Program
- Social Engineering
- Online Banking Security
- Business eBanking Risk Assessment
Free Annual Credit Report
Under federal law you are entitled to a copy of your credit report annually from all three credit reporting agencies - Experian®, Equifax® and TransUnion® - once every 12 months. Every consumer should check their credit reports from each of the 3 bureaus annually. Doing so will make sure your credit is up-to-date and accurate. Each reporting agency collects and records information in different ways and may not have the same information about your credit history.
National Grid Scam Alert
National Grid is warning customers about a new, nationwide utility bill scam that claims the federal government will pay customers’ utility bills through a new program. No such program exists, and customers who may be solicited should notify local law enforcement officials to investigate.
IRS Tax Scam
The IRS warns consumers about a new tax scam that uses a website that mimics the IRS e-Services online registration page. The actual IRS e-Services page offers web-based products for tax preparers, not the general public.
View this video to learn how to guard against Internet thieves and electronic scams.
FBI Fraud Alert
Beware of the lottery scam! Review this important list of questions to avoid becoming a victim of fraud.
Craigslist Rental Scam
Online scammers have been stealing info and photos from public property sale listings with local realtors. The scammers then set up fake posts, showing the property for rent rather than for sale, on Craigslist. The scam tricks unsuspecting users into sending large sums of money, supposedly to be used toward the property rental costs.
Jury Duty Scam
Before someone calls about your Jury Duty summons, and asks for you SSN, read this!
ATM Safety Tips
Use these precautions to protect your ATM card and yourself while using an ATM.
Grandparents are the target of a recent scam. Callers have been posing as distressed teens who have been in an accident in Canada and need emergency money from Grandma or Grandpa to help them out. Don’t fall for this scam! Click here to learn more.
Test Your Knowledge: Protecting Your Identity
Take these fun and interactive quizzes to test your knowledge about identity theft scams.
Use these steps outlined by the Federal Trade Commission to protect yourself from Identity Theft.
FDIC Email Fraud Alert
Fraudulent emails have been sent in the name of the FDIC. Don't click the links in the email!
Learn how to avoid being lured into email scams.
Fake Check Scams
Don’t fall prey to fake checks-in-the-mail scams. Learn how to avoid becoming a victim at FakeChecks.org
Verizon Email Alert
Click with caution on emails that appear to be Verizon Wireless bills, so you don't fall prey to the latest phishing scam. If you are unsure about a Verizon email, view this Verizon security page to learn more.
FBI Internet Access Alert
You have until July 9 to verify if your computer's Internet access has been affected by this situation being handled by the FBI. After July 9, affected computers will not be able to access the Internet.
If you get an email that looks like it’s from a bank, but that asks you to verify your personal account information, don't click! It may be a Phishing attempt. Phishing consists of fraudulent emails that look and sound as if they’re from your bank. They often require you to click on a link and then enter personal information that enables the scammer to access your account. Remember, we will never email you to verify your personal information.